We hope you love your purchase, but we understand if it doesn't work for you.

Regular Priced Merchandise: Orders of regular-priced items are eligible for free exchanges and free returns for store credit within 14 days. If you'd like a return to the original form of payment, a $10 return shipping fee will be deducted from the refund. After 14 days, all orders are final.

Sale Items: Sale items can be returned for store credit within 14 days of purchase. After 14 days, these orders are final.

To view our full return policy or to start your return online, click here.

Standard orders ship within 1–3 business days, and delivery typically takes around 5–7 business days from the order date. If you have any specific shipping requests or inquiries, please contact PO-EM before placing your order.

Please fill out the contact form above or reach out to us via chat on our website with your store name and contact information. We’ll get in touch to provide assistance with wholesale inquiries, our catalog, and product offerings.

With limited quantities and evolving prints and styles, size availability may change at any time due to returns and exchanges. To stay updated on restocks of your preferred style and size, sign up for back-in-stock notifications. Simply locate the product in your desired style and size to complete the sign-up process.

Please handle items gently, as most are handmade. Generally, hand or machine wash in cold water, then hang to dry or use a low heat dryer. For more details, see our Textile Care page or contact us.

Depending on availability, we do accept custom orders, please Contact Us via email or in the chat for more info.