Discounted (sale) items are credit only. Sample sale items are final sale. After 14 days all sales are final.
Returns & Exchanges
EXCHANGES: To initiate an exchange please fill out this form. Within 48 hours a USPS return label will be emailed. Once item is received a credit code is issued within 7 days. Exchanges on full priced items have complimentary return shipping. For discounted items, the s&h fee is discounted from the issued credit. If there is worry about an item/size you want selling out please request a return for the item you wish to exchange and purchase the item you want in a new separate transaction.
RETURNS: Please notify within 5 days of receiving your order if you need to return an item (otherwise store credit is issued). Fill out this form to initiate a return. A non-refundable USPS return shipping label will be issued within 48 hours via email. Please make sure to post your return within 5 days of receiving your return label (store credit is issued for late returns). Returns are processed within 7 days after arriving to the studio and notification is sent by email once the refund (or credit) has been issued. Shipping fees are non-refundable.
Cancellations: There is a 10% restocking fee for cancelled orders.
Bulk ordering: There is a 10% restocking fee to return more than 2 pieces from an order.